the very best 
medical, surgical & home healthcare equipment & supplies from around the world
Register for Free Products* & $10 Promo Code*

(optional - just use our Express Checkout to order online without registering if you prefer)
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Most Orders for $100.00 or more ship FREE* in the US!
Many "In Stock" products ship same or next day, a few directly from the manufacturer, but please allow 10-14 days for some items - we will notify you if it will take longer than 21 days.

For small orders under $20.00, we offer an optional Economy Shipping rate of just $5.75!  Small orders will either be shipped by PakMail (usually USPS 1st Class Mail) or USPS Priority Mail with tracking at our discretion, and we cannot accept returns or claims for non-delivery (U.S. small orders only)

For all other U.S. orders less than $100.00 we charge $8.95 flat rate shipping, and despatch by the most economic trackable method available.  This is our standard default shipping rate for all orders under $100 - most often, these orders will be shipped by USPS Priority® Mail.   Please note; there are some products for which we are not able to offer our standard flat rate or free shipping - these have a shipping charge noted on the product page and your total shipping cost will be displayed before you submit your order.  Nothing will ever be added to that total charge. 

For Canada and Mexico there is a small order (up to $99.99) shipping option of just $25.00 and a Mini order charge of $13.50.  For EC member countries there is also a (EuroZone) small order shipping option of $25.00, and for Australia there is a charge of only $35.00.  Puerto Rico shipping rates are the same as for the U.S. except for Mini orders, which are at the Canada/Mexico rate.

Hawaii and Alaska shipping rates are the same low rates as for the whole of the U.S. 
The total shipping charge, if any, and all the options will display at the checkout before you complete your order.  For a shipping quote before proceeding to the checkout, you will need to have items in your shopping cart!  See also below regarding the expedited shipping option.

And that's it - the amount you see is the amount you pay.  Nothing else will ever be added to the cost of your order - no hidden extras, no surcharges, nothing.

when you place a second order within 30 days

- simply register, and check the request box, when making your first purchase (for any amount) to get  $10.00 off your second order for just $25.00 or more.
(Promo Code will be sent by email as soon as we receive your first order and will be valid immediately for a period of not less than 30 days from the date of your initial order - *value is more than equivalent to FREE SHIPPING for a US customer)

*unless shown otherwise on individual product page

Expedited shipping
is available for all orders - we charge a flat rate of $35.00 extra for small orders and $50.00 for orders of $100.00 or more. We use the fastest method available by either Fed-Ex, UPS or USPS to your area (the actual carrier we choose depends on your location and the weight/size of your package, and sometimes the method chosen by the manufacturer if shipping direct).  Expedited means "as quickly as we can", not necessarily overnight - US customers should still allow 7-10 working days, although obviously we'll make it quicker than that if at all possible.  We strongly recommend that you contact us to check product availability before choosing this option.

International Orders
are despatched by the safest and most economic method available - please allow 14-21 days for most items - we will notify you if it will take longer than 28 days.  Again, the expedited shipping option means we'll use a quicker shipping method.  We are not responsible for local country taxes or any delays through customs procedures.

contact us if you require a quote for international shipping prior to despatch - however, in such cases we may be obliged to quote you higher than the actual cost, as international rates can vary and are not always known in advance.  We do not seek to profit from shipping, packaging & insurance costs.

n all cases, unless we have agreed credit account facilities, goods are not prepared for despatch until a cleared funds payment has been received - when ordering online, this is normally immediate or on the next working day.

Comparing prices?

There's no handling charge, even for the smallest order, and our shipping
starts at just $5.75 - per order, not per item!  

Our shipping charge for most orders* of $20.00 to $99.99
is just $8.95, and most orders for $100.00* or more

in the U.S.

there is

* we do not charge shipping on a "per item" basis, except for a handful of bulky/heavy products 
- so you can easily combine your purchases into one order and take advantage of our FREE SHIPPING deal, or at the very least benefit from a single charge of only $8.95 or less in the U.S.

   Many online stores will charge you more for shipping the more you buy - that's crazy!

Order for colleagues or friends at the same time and save money!

*unless shown otherwise on individual product page for certain heavy/large products

Registration at the eStore is entirely optional, you are more than welcome to purchase without registering, but customers in Arizona should register for important additional information.
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